Legal
Privacy Policy.
How GRLM Studio collects, uses and protects personal information when you use this website or send an enquiry.
Last updated: July 2026
Who we are
GRLM Studio is a Liverpool-based web design and web services business. This website provides information about GRLM Studio services and allows visitors to make project enquiries.
You can contact GRLM Studio through the contact form on this website.
What personal information we collect
If you complete an enquiry form, GRLM Studio may collect the information you choose to provide, such as your name, email address, organisation name, organisation type, current website, budget range, timeline and project notes.
The contact form may also process basic technical information needed for security and delivery, such as IP address, browser details, timestamp and spam-prevention signals.
How we use your information
GRLM Studio uses personal information to respond to enquiries, send an acknowledgement email, understand project requirements, provide quotations, deliver agreed services, keep records of communication, improve the website and protect the website from misuse.
Lawful basis
Where UK GDPR applies, GRLM Studio normally relies on legitimate interests to respond to enquiries and improve the website, contract or pre-contract steps where you ask for a quote or service, and legal obligation where records must be kept for tax, accounting or compliance purposes.
Contact forms, Resend and spam protection
Contact form submissions are processed using Resend, an email delivery service. Resend is used to send the enquiry to GRLM Studio and to send an acknowledgement email to the person who submitted the form.
The contact form may also use Cloudflare Turnstile or similar anti-spam checks to help confirm that submissions are made by real visitors and to protect the website from abuse.
Do not submit highly sensitive information through the contact form. If sensitive details are needed for a project, GRLM Studio can agree a more suitable way to share them.
Analytics
GRLM Studio may use Cloudflare Analytics to understand website traffic and performance. Cloudflare Analytics can provide privacy-focused aggregate information about visits without relying on traditional tracking cookies.
GRLM Studio may also add Google Analytics in future. If Google Analytics is enabled, it may collect information about how visitors use the website through cookies or similar technologies. The cookie policy and any cookie consent setup should be reviewed when Google Analytics is added.
Sharing personal information
GRLM Studio does not sell personal information. Information may be shared with trusted service providers where necessary, such as website hosting, Cloudflare, Resend, email, analytics, security, accounting, or project delivery tools. These providers may only use the information for the service they provide.
How long we keep information
Enquiry information is kept only for as long as reasonably needed to respond, manage potential work, keep business records and meet legal or accounting duties. If an enquiry does not become a project, it may be deleted sooner when no longer needed.
Your rights
Depending on the circumstances, you may have the right to ask for access to your personal information, correction of inaccurate information, deletion, restriction, objection to processing, or a copy of your information.
You can make a request through the website contact form. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.
Security
GRLM Studio takes reasonable steps to protect personal information, including using reputable website, email, hosting and form/email delivery providers. No website or email system can be guaranteed completely secure.
Links to other websites
This website may link to third-party websites. GRLM Studio is not responsible for the privacy practices, content or security of those websites.
Changes to this policy
This policy may be updated as the website, tools and services develop. The latest version will be published on this page.